Britannia Hotel Birmingham New Street Station Birmingham, Birmingham
About the Hotel
Britannia Hotel Birmingham New Street Station is located in the heart of Birmingham, making it an ideal base for both shoppers and those looking for a night out. The hotel stands out due to its proximity to the bustling Bullring Shopping Centre and other key attractions in the city. Historically rich, Birmingham offers a blend of modern culture and historical sites, providing visitors a diverse experience. The hotel's convenient location also makes it accessible for public transportation, enhancing its appeal for travelers.
Location
Located just a 4-minute walk from the Bullring Shopping Centre, Britannia Hotel Birmingham is well positioned for shopping and entertainment. Key attractions, including the Library of Birmingham and the Chinese Quarter, are within walking distance. Public transport is readily accessible, with Birmingham New Street station only a 5-minute walk away, facilitating easy travel throughout the city and beyond.
Rooms
Britannia Hotel Birmingham features a total of 214 comfortable guest rooms. Each room is equipped with essential amenities such as a TV, telephone, and tea and coffee making facilities. En-suite bathrooms are included, with select rooms offering additional features like grab rails for accessibility. Guests can enjoy a peaceful night's sleep in rooms that cater to both individuals and families.
Eat & Drink
Jenny's Restaurant serves a full English buffet breakfast, providing a hearty start to the day. The Big Britannia Breakfast features a variety of hot and cold dishes, allowing guests to help themselves as much as they like. Harvey's Bar offers a relaxed atmosphere for guests to unwind with a drink or a light meal before heading out into the city. Dining options around the hotel also include nearby Chinese and Balti restaurants, catering to diverse culinary preferences.
Leisure & Business
The hotel has several facilities designed to accommodate both leisure and business travelers. There is a bar offering a selection of hot and cold beverages, coupled with comfortable seating areas. For business needs, nine meeting rooms are available for events, capable of hosting up to 200 guests. Free Wi-Fi is accessible in public areas, enhancing connectivity for all guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- No parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Children
- Cribs
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The great location in the city center and friendly receptionists were definite highlights, but the lack of customer service awareness and a somewhat poor room quality left much to be desired.
The hotel is located in the city center near New Street station, offering a convenient spot for exploring with numerous eating options nearby. While the rooms lack sockets in the bathroom, the heating system works well, and a room with a view can be requested. The service experiences vary from helpful gestures like sending a security guard as a messenger to interactions with reception staff lacking customer service skills. Dining provides a decent selection, but vegetarians might find limited options. The hotel offers a clean and comfortable stay with a good overall value for money.
I had a love-hate experience at this hotel. The rooms lacked natural light and had limited hangers, but they were spacious and clean. The service was hit-or-miss, with some staff trying hard to accommodate guests but others showing little care. The location was superb, right in the heart of Birmingham, although noisy. The dining options were satisfactory but not included in the price. The facilities were basic but functional, lacking some amenities.
My stay at the hotel was a mixed experience. Despite the cleanliness issues in the rooms where breakfast was served, such as the constant squeal from the toaster, the king-size bed was a nice touch. The service, ranging from housekeeping to the hotel manager, lacked customer care and any interest in providing a pleasant experience, highlighting the need for customer service training. However, the location, close to the city center and right across from the train station, was ideal for getting around. The dining options were limited for vegetarians, but the Hungarian beef stew was a delicious highlight. Overall, the facilities had their merits despite some shortcomings.
The hotel is located right across the station, making it convenient for travelers. The rooms are equipped with all the essentials and have a new carpet but lack cleanliness. Unfortunately, the service lacks attentiveness and care towards guests, from the housekeepers to the manager. Despite the drawbacks, the hotel's prime location near the shopping center offers an ideal spot for visitors. The dining experience is decent and comes at an affordable price, making it a good value. Plus, the facilities are satisfactory, though there is room for improvement in cleanliness and service.
The hotel's location in the town center is ideal for serious shoppers and close to the train station. The rooms, though with an ashtray next to the bed, offer an excellent view. However, the service lacks attention to customer needs, and the dining options are limited. On the positive side, the hotel is right in the bustling heart of Birmingham.
I stayed at this hotel and found it to be in a convenient location within the city center, but it's tucked away down a seedy alleyway. The rooms were basic, just like what you see on the internet, with typical amenities, but unfortunately, they lacked soap and toiletries. The service was lacking, with a staff member who seemed disinterested in customer service and even sent a security guard as a messenger. On the bright side, the dining options catered to various tastes, and the reduced rate made it a good deal. I wish the location was safer and the rooms provided essential toiletries for a more comfortable stay.
I had a mixed experience at this hotel. The rooms were uncomfortably hot due to the lack of windows and non-adjustable radiators but had a better quilt for a cozy feel. The rusty iron on the smoking floors was not ideal. The service was lacking with difficulties printing off receipts and encountering rude reception staff. However, the location right in the town center was perfect for serious shoppers, although it felt a bit intimidating being in the city center. The dining options were decent with choices for all tastes, but it was disappointing that it wasn't included in my rate.
I stayed at the hotel, which is right in the center near all of the shops. The location was superb, just a few steps from the new street station. However, the lack of customer service was evident, from the unhelpful housekeepers to the reception staff who didn't care much. On the positive side, the central location was a major plus.
The hotel is located right in the heart of the city center, making it convenient for exploring the shops and public transport hubs. While the rooms were basic and lacked windows and air conditioning, they were provided at an extra charge with breakfast served in the morning, albeit with a slight disturbance from a noisy toaster.
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